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Serving SME’s, Needspace praises Onebyte for its long-term IT and telecoms service

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Needspace Ltd have used Onebyte for over 6 years to provide IT and telecommunications services for our business and the business centres we operate.  The flexibility and quality of Onebyte’s approach has made them a valued and trusted partner.

One of the challenges we faced was how to provide IT and Telecomms to our expanding netwrok of business centres in a cost effective manner without the complication of coms rooms and permanent IT employees.

Onebyte took time to understand our requirements and suggested we use their hosted services, a cost effective and mobile solution which is maintenance and hassle free from our perspective.  Both the VoIP phone system and the hosted IT solution give us great flexibility and making adding new users a simple and fast exercise.

At our business centre’s we also partner with Onebyte to provide internet access and VoIP telephones to circa 40 small businesses.  From a Needspace? perspective it is vital to have complete trust that our partner will provide a high performing, well managed and cost effective solution.  Onebyte have continuously delivered against these criteria and have modified their service to ensure our provision remains competitive in an ever changing market.  An example of this is the recent installation of fibre optic broadband which has been well received by our exiting customers and attracted new customers to our centres.

I would have no qualms in recommending Onebyte to any small and growing business and would be happy to discuss my experiences of them if further information is required.

Charles Wates, Joint Managing Director, Needspace?

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